High-risk merchant account are a lifeline for businesses that fall within industries deemed risky by payment processors. Whether you’re running a subscription service, online gaming site, or CBD shop, these accounts allow you to process transactions seamlessly despite the “risky” label. However, what many businesses don’t realize is that these accounts come with hidden costs that could seriously impact your bottom line.
Understanding these costs is essential to gain full transparency into your expenses and avoid unpleasant surprises. Here’s a breakdown of the hidden costs associated with high-risk merchant accounts and what you need to watch for.
Higher Transaction Fees
One of the most well-known downsides of maintaining a high-risk merchant account is higher transaction fees. Payment processors often increase rates to compensate for the perceived risk of chargebacks and fraud. While standard transaction fees for low-risk businesses might hover around 1-3%, high-risk accounts commonly face rates ranging from 4-10%.
To put this in perspective, imagine processing $100,000 in monthly revenue. For a low-risk account, you’d pay $1,000–$3,000 in fees, but with a high-risk account, that jumps to $4,000–$10,000. Over time, the cumulative cost can take a significant bite out of your profits.
Chargeback Fees
Chargebacks are a common issue for high-risk businesses, partly because they’re more likely to deal with customer disputes or fraud claims. To mitigate the risk, payment processors impose steep chargeback fees, typically ranging from $20 to $100 per disputed transaction.
For some businesses, especially those with high transaction volumes, these fees can add up rapidly. Pair this with the possibility of additional penalties if you exceed chargeback thresholds, and the costs can spiral out of control.
Rolling Reserves
Many high-risk merchant account providers require rolling reserves as an additional security measure. This means they’ll withhold a percentage of your monthly earnings (commonly 5-10%) for a set time, often six months, to cover potential chargebacks or payment disputes.
While rolling reserves aren’t technically a “fee,” they can limit your cash flow, making daily operations and scaling your business more challenging. For example, if your monthly revenue is $50,000 and the processor withholds 10%, you lose access to $5,000 per month. Over six months, that’s $30,000 tied up in reserves!
Early Termination Fees
Hidden costs aren’t just about monthly deductions; they often extend to your contract’s fine print. Most high-risk merchant account agreements lock businesses into long-term contracts with stiff penalties for early termination.
If circumstances change—for instance, you find a more suitable provider or shift your business model to reduce risk—you may face a fee that could be thousands of dollars. Before committing to a provider, scrutinize their termination policies closely.
Additional Compliance Costs
High-risk businesses often operate in industries requiring specific licenses, certifications, or rigorous compliance measures. If your merchant account provider mandates additional compliance guarantees, like PCI DSS compliance for data security, you may have to invest in tech upgrades, audits, or third-party consultants. While ensuring compliance is non-negotiable, these additional expenses can strain your budget.
Miscellaneous Fees
Lastly, watch out for miscellaneous fees that are easy to overlook but add up over time. These may include charges for account setup, monthly maintenance, gateway integration, or even excessive transaction volume. Some providers even bill extra for technical support, which can feel frustrating when you’re already paying a premium for high-risk services.
Understanding and Navigating High-Risk Merchant Accounts
While high-risk merchant accounts provide vital support for businesses in complex industries, they come with a range of costs that demand careful oversight. To avoid overpaying, work with a processor that’s transparent about their fees, offers competitive pricing, and has experience working with businesses like yours.
By fully understanding these hidden costs, you’ll be better equipped to manage expenses, protect your profit margins, and grow your business sustainably. Educating yourself is the first step toward turning hidden costs into manageable expenses.